Privacy Policy

At TaxSlayer Pro, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal and business information to provide our services effectively:

• Name, email address, phone number, mailing address, and payment details.
• Company name, EIN, business address, and financial data.
• IP address, browser type, device information, and cookies for website usage tracking.
• Tax return information and other data required to complete tax filings.

2. How We Use Your Information

We collect your information to provide, maintain, and improve our services. Specifically, we use it to:

• Process and e-file tax returns on your behalf.
• Provide technical support and customer service.
• Manage user accounts, including billing and renewals.
• Communicate important updates or promotional offers.
• Improve our software and enhance user experience through analytics.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with trusted partners and third parties for the following purposes:

• To e-file tax returns and ensure compliance.
• To process refunds and financial transactions.
• For data hosting, payment processing, or customer support.
• When required by law to comply with legal obligations or in response to lawful requests.

4. Data Retention Policy

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including meeting legal or regulatory requirements. Tax return information is typically stored for seven years, or as required by law.

5. How We Protect Your Information

We implement security measures to protect your data from unauthorized access, use, or disclosure:

• Encryption: All sensitive information is encrypted during transmission.
• Restricted access to personal data based on user roles.
• We conduct security assessments and updates to prevent vulnerabilities.

6. Your Rights and Choices

You have control over your personal information and can:

• Contact us to update or correct any inaccuracies.
• Request the deletion of personal information unless we are legally required to retain it.
• Unsubscribe from marketing emails at any time using the link provided in the email.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect analytics. You can control cookie settings through your browser. Note that disabling cookies may impact the functionality of certain features.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of those websites before providing any personal information.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we discover that we have unintentionally collected data from a child, we will delete it promptly.

10. International Users

If you are accessing our services from outside the United States, please note that your data may be transferred to and stored in the U.S., where data protection laws may differ from those in your country. By using our services, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify users of significant changes by posting the updated policy on our website with the revised date at the top.

12. Contact Us